1. Introduction

Welcome to SMPL (Srujan Multilab Pvt Ltd). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Company Information:
Srujan Multilab Pvt Ltd (SMPL)
GST: ABSCS5366D | Established: 2026
Vishal Nagar, New DP Road, Pimple Nilakh, Pune - 411027

2. Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on our website, or otherwise when you contact us.

2.1 Personal Information You Disclose

The personal information we collect may include the following:

• Name and Contact Data: First and last name, email address, postal address, phone number, and other similar contact data.
• Credentials: Passwords, password hints, and similar security information used for authentication and account access.
• Payment Data: We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (like credit card number), and the security code associated with your payment instrument. All payment data is stored by our payment processor.
• Inquiry Information: Information you provide when you contact us for support or inquiries, including messages, feedback, and questions.

2.2 Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate our website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as:

• IP address, browser and device characteristics
• Operating system, language preferences
• Referring URLs, device name, country, location
• Information about how and when you use our website

3. How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below:

• To provide and maintain our services: Including to deliver our products and services, process transactions, and manage your account.
• To respond to your inquiries: To answer your questions and solve any potential issues you might have with our services.
• For marketing purposes: To send you updates, newsletters, and promotional materials (you may opt-out at any time).
• To improve our website: To understand how users interact with our site and to enhance user experience.
• To comply with legal obligations: To protect our rights and comply with applicable laws and regulations.
• For recruitment purposes: To evaluate job applications and communicate with candidates.

4. Information Sharing and Disclosure

We may share your information in the following situations:

• With your consent: We may disclose your personal information for any other purpose with your consent.
• Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities.

We do not sell, rent, or trade your personal information to third parties for their commercial purposes without your explicit consent.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

We encourage you to also take steps to protect your personal information, such as keeping your passwords confidential and not sharing sensitive information in unsecured communications.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate personal information about you.
• Deletion: You have the right to request that we delete your personal information under certain circumstances.
• Opt-out: You have the right to opt-out of receiving marketing communications from us.
• Data Portability: You have the right to request a copy of your personal information in a structured, machine-readable format.

To exercise any of these rights, please contact us at info@srujanmultilab.com.

7. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability or functionality of our website.

8. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: